Martyn’s Law Compliance: How Timegate+ Workforce Management Software Supports Security Companies
Originally published: 24 August 2024 | Updated: 24 July 2025
Editor’s Note: This article has been updated to reflect the latest developments following Martyn’s Law receiving Royal Assent on 3 April 2025.
Bottom Line Up Front: The Terrorism (Protection of Premises) Act 2025, also known as Martyn’s Law, received Royal Assent on Thursday 3 April 2025. The Government intends for there to be an implementation period of at least 24 months before the Act comes into force, meaning security companies have until approximately April 2027 to ensure their operations support venue compliance.
Recognising the complexity of Martyn’s Law implementation, we’re organising exclusive roundtable discussions with key industry figures in early 2026. These sessions will bring together the Head of Compliance at the SIA, a former Chief Fire Officer, counter-terrorism police officers and leading security vendors to share practical insights. With the Home Office’s transfer of responsibility to the SIA expected in early 2026, these roundtables will provide our industry with support and strategy as the implementation timeline becomes clearer.
Contact us to receive more information about these roundtables
What Martyn’s Law Means for Security Providers
Following years of tireless campaigning by Figen Murray OBE, whose son Martyn Hett was killed in the Manchester Arena attack, Martyn’s Law officially became legislation when it received Royal Assent on Thursday 3 April 2025. The Act establishes the Security Industry Authority (SIA) as the regulator overseeing compliance with the requirements.
As a security provider, your clients’ venues will need to demonstrate compliance with enhanced security protocols, staff training requirements and incident response procedures.
Understanding the Two-Tier Compliance Framework
Standard Tier Requirements (200-799 Capacity)
Venues in the standard tier must notify the SIA and implement appropriate public protection procedures. For security companies servicing these venues, this means your staff need to be trained on:
- Terrorism awareness protocols and threat recognition
- Emergency response procedures including evacuation and invacuation (lockdown)
- Communication procedures with venue management and emergency services
- Incident reporting and documentation requirements
Enhanced Tier Requirements (800+ Capacity)
Enhanced tier venues face more comprehensive obligations that directly impact security operations:
- Detailed risk assessments requiring security input and ongoing monitoring
- Physical security measures including CCTV, access control and perimeter security
- Written security documentation that must be submitted to the SIA regulator
- Senior management oversight with designated compliance officers
Security companies working with enhanced tier venues will need to demonstrate their contribution to overall venue security and maintain detailed records of all security activities.
Penalty Structure and Compliance Importance
The financial implications of non-compliance are significant. The SIA can issue monetary penalties up to a maximum of £10,000 for standard tier premises and £18 million or 5% of worldwide revenue for enhanced tier premises or events. Daily penalties (up to £500 per day for standard tier premises and £50,000 per day for enhanced tier premises or events) may also be imposed where non-compliance continues.
Criminal Offences & Enforcement Powers
Serious or repeated non-compliance can be prosecuted as criminal offences (e.g. failure to adhere to compliance notices)
SIA inspectors are empowered to:
- Enter premises (with notice or warrant)
- Inspect documents, equipment
- Remove evidence for further investigation
For security companies, this means that your clients will be under significant pressure to ensure all security arrangements comply with regulatory requirements. Having robust workforce management systems in place will be essential for demonstrating compliance.
What to Look For in a Workforce Management Tool
Whilst the security industry adapts to support these important new requirements, many companies are exploring how technology solutions can help support comprehensive compliance. That is why it is so important to come together in a round table experience – so that we may all learn from each other how to best honour the spirit of the legislation.
At TEAM Software, we recognise the importance of legislation like Martyn’s Law and are committed to supporting your compliance efforts. We offer industry roundtables, providing a platform for us all to gain a deeper understanding of how our industry can effectively support new regulations.
In the meantime, we’ve compiled a list of key features that may assist in meeting the new regulatory requirements. Please keep these features and functions in mind as you attend roundtables and explore how to better adapt and meet compliance needs.
Comprehensive Staff Training Management
Staff training is crucial for managing the terrorism awareness training required under Martyn’s Law. E-engagement features can help:
- Schedule mandatory training sessions with automated reminders for staff
- Track completion rates and maintain certification records
- Generate compliance reports demonstrating training adherence
- Manage refresher training to ensure ongoing competency
- Document training outcomes for regulatory inspection
Real-Time Incident Management
Timeliness is a critical factor in incident response. The speed of critical response can be supported by mobile apps that:
- Raise incidents or escalations directly from the field
- Real-time communication with management and emergency services
- GPS tracking to verify security officer locations during incidents
- Automated incident reporting with time-stamped documentation
- Emergency response coordination through integrated communication tools
Workforce Deployment and Monitoring
To maintain security coverage at venues subject to Martyn’s Law, you will need enhanced workforce deployment and monitoring through features like:
- Automated shift filling when officers fail to report for duty
- Skill-based matching to ensure qualified officers are deployed
- Real-time attendance monitoring through mobile check-in systems
- Shift pattern management for consistent security coverage
- Emergency deployment capabilities for rapid response situations
Compliance Documentation and Audit Trails
Comprehensive documentation is important to show all security activities. Documentation and reporting features should include:
- Time and attendance records proving security coverage
- Training completion certificates for regulatory submission
- Incident report archives with detailed documentation
- Performance metrics demonstrating service quality
Preparing Your Security Company for 2027
Immediate Actions
To position your security company for Martyn’s Law compliance:
- Assess current training programmes and identify gaps in terrorism awareness
- Evaluate existing workforce management systems for compliance tracking capabilities
- Review client contracts to understand new security requirements
- Develop standard operating procedures for enhanced threat response
- Implement comprehensive documentation systems for audit requirements
- Stay informed on implementation needs by attending industry events and learning from industry peers and experts
Conclusion
The implementation of Martyn’s Law represents a significant opportunity for security companies that are prepared to meet the new requirements.
Key Takeaway: It is essential to prepare and plan for Martyn’s Law requirements in collaboration with like-minded industry leaders and experts.
With the extended implementation period providing adequate time for preparation, security companies can methodically plan their compliance strategies, including attending our upcoming roundtable event. Contact us to receive more information on the roundtables as the event approaches.
This article reflects the current understanding of Martyn’s Law as of July 2025. We recommend consulting with legal experts and the SIA for the most current compliance requirements specific to your security operations.