Gear Up for the ISSA & BSCAI Contracting Success Shows: A Guide to Conquering Las Vegas

The commercial cleaning industry is on the brink of exciting transformations, and there’s no better place to witness the future unfold than at two premier events happening simultaneously in Las Vegas this November. ISSA, the cleaning industry’s flagship annual event, runs November 10-13, while BSCAI Contracting Success conference takes place November 11-13, both at the Mandalay Bay Convention Center.

This unique timing creates an unprecedented opportunity for building service contractors. ISSA serves as the premiere gathering for the entire cleaning industry, from facility managers to equipment manufacturers to service providers, offering the broadest view of industry trends and innovations. Meanwhile, BSCAI Contracting Success zeroes in specifically on the challenges and opportunities facing building service contractors, with targeted education and networking designed for that business model.

With these key events happening at the same time, you can potentially tap into both, accessing ISSA’s comprehensive showcase while benefiting from Contracting Success’s contractor-focused programming. However, with dual exhibition floors, packed educational schedules and countless networking opportunities, the sheer scale can be overwhelming.

With a solid game plan, you can strategically navigate both conferences and return with actionable insights to propel your business forward. Here’s a guide to what you should be planning to do at these can’t-miss industry gatherings.

Dive into the Future of Cleaning Technology

This year’s shows will definitely highlight innovation. Make a beeline for exhibitors showcasing the latest in robotics and automation. From autonomous floor scrubbers to robotic window cleaners, these technologies are no longer the stuff of science fiction; they are practical solutions to labor shortages and efficiency demands. Plan to see live demonstrations and ask questions about integration with your current operations.

Also, keep an eye out for advancements in AI and data-driven cleaning. Smart building technology, IoT sensors that monitor restroom usage, and software that optimizes cleaning schedules are all set to be major themes. Understanding how to leverage this data will be crucial for offering more efficient and effective services to your clients.

Sharpen Your Skills with Cutting-Edge Education

Both ISSA and BSCAI Contracting Success offer a comprehensive learning experience. The educational tracks and workshops are designed to address the most pressing challenges and opportunities in the commercial cleaning industry today. Be sure to review the session schedule in advance and plan on attending topics that align with your business goals.

Look for sessions focused on:

Sustainability and Green Cleaning: As clients become more environmentally conscious, your ability to offer eco-friendly solutions is a significant competitive advantage. Attend seminars on the latest green products, sustainable practices, and how to market your green credentials effectively.

Recruitment and Retention: The labor market remains a challenge for many. Seek out workshops that offer innovative strategies for attracting and retaining top talent in the cleaning industry.

Sales and Marketing in the Digital Age: Learn how to effectively market your commercial cleaning business online, from social media strategies to search engine optimization (SEO), to attract new clients.

Network, Network, Network!

The value of the connections you’ll make at these shows cannot be overstated. This is your chance to connect with thousands of industry peers, from fellow building service contractors to distributors and manufacturers. Don’t be a wallflower; engage in conversations, share your experiences and learn from others.

Make it a point to attend the various networking events, receptions and happy hours. These less formal settings are often where the most valuable conversations happen. Come prepared with plenty of business cards and a clear and concise way to describe your business and what you’re looking for.

Explore the Exhibition Hall with a Purpose

With hundreds of exhibitors, it’s easy to get lost in the sea of booths. Before you arrive, take some time to review the exhibitor list on the official ISSA Show and BSCAI websites. Identify the companies you absolutely want to visit. Are you in the market for new floor care equipment? Are you looking for a new supplier of cleaning chemicals? Having a list of must-see exhibitors will help you navigate the show floor efficiently.

Don’t just collect brochures and freebies. Engage with the representatives at the booths. Ask insightful questions about their products and services and how they can specifically benefit your business. This is your opportunity to get hands-on with new products and see them in action.

Spend Time with TEAM Software

TEAM will have a strong presence at both shows, offering multiple opportunities to explore how technology can transform your business.

Visit Us at ISSA and BSCAI: Stop by the TEAM Software booths #5420 at ISSA and #25 at BSCAI to discover the latest innovations in software designed specifically for cleaning contractors. We’ll be showcasing the future of WinTeam and how we plan to revolutionize scheduling with agentic AI; giving a first look at our next-gen mobile app that will expand capabilities in the field and give supervisors real-time insights; demonstrating how our new advanced analytics are being integrated to help you turn your cleaning data into smart business decisions; and demonstrating the benefits of integrated earned wage access, which improves employee retention and helps attract talent. Whether you’re looking to automate routine tasks, gain better visibility into your operations, or scale your business more efficiently, our experts will show you practical solutions tailored to the unique challenges facing building service contractors.

Join Us for an Exclusive Evening: Don’t miss the TEAM Software cocktail party at Skyfall Panoramic Bar & Lounge on Thursday, November 11th from 5-7:00PM. This exclusive event provides the perfect opportunity to connect with fellow contractors, industry experts, and our team in a relaxed atmosphere high above the Las Vegas Strip. It’s an ideal setting to continue conversations started on the show floor and build meaningful connections that extend beyond the conference. Click here and RSVP today to secure your spot.

Dive Deep into AI at BSCAI Contracting Success: TEAM Software is leading the conversation about artificial intelligence in the cleaning industry with two must-attend sessions on Wednesday, November 12:

At 9:00AM, don’t miss “AI Unlocked (Part 1): Innovation, Efficiency & the Future of Contracting” featuring WorkWave’s David Libesman, SVP & GM of AI & Data Analytics, alongside industry leaders Gerald Fong (Brightgo, Inc.) and Andy Jedynak (ClientPoint) in a dynamic, TED Talk-styled presentation. This fast-paced session will explore how AI is reshaping contractor operations, from enhancing customer service and retention to boosting profitability and streamlining talent acquisition.

Following part one, “AI Unlocked (Part II): Networking Roundtable Edition” continues the conversation at 10:45AM with an interactive format where attendees can engage directly with the presenters, including Libesman, Fong, Jedynak, Ryan Ferons (Pioneer), and Connor Haas (Merchants Building Maintenance). This roundtable discussion focuses on real-world AI applications, challenges, and solutions—no slides, just honest peer-to-peer dialogue about what’s actually working in the field.

Plus, Don’t Miss This Session, Featuring Team’s Jill Davie

At 11:45AM, TEAM’s Jill Davie, SVP & GM at WorkWave, will team up with workforce expert Claudia St. John (The Workplace Advisors) for the session “Decoding the Workforce: Hidden Trends and Workplace Truths for 2025 and Beyond.” This essential session tackles the labor challenges that keep business owners awake at night, examining how demographic shifts, changing immigration patterns, and evolving economic conditions are creating new realities for hiring and employee retention. Davie and St. John will decode the complex factors driving today’s workforce dynamics and translate them into practical strategies that building service contractors can use to attract and keep quality employees in an increasingly competitive market.

These sessions represent some of the most forward-thinking content at either show, offering practical insights you can implement immediately to stay ahead of industry trends.

By planning ahead and focusing on these key areas, you can ensure your trip to these shows are a worthwhile investment that pays dividends for your commercial cleaning business long after you’ve left Las Vegas. See you there!