Safeguard Services: ERP Tailored to Unique Industry Needs

By Sarah Stryker May 21, 2025 Category: Customer Success Story

In the janitorial industry, we have unique needs that TEAM realizes. So it’s tailored towards us. With inspections, time keeping, budgeting, there are items that we have to do that other industries don’t. So while it’s all service related, TEAM is really geared to us, and we appreciate that.

 

What Is the Biggest Benefit You’ve Realized From Using TEAM Software?

I think our best, our biggest success, is the fact that we’re able to use all of the different features under one platform, and it makes it a lot more easy and streamlined to get things done effectively.

 

How Does TEAM Software Help Your Company Stay Connected?

We have been able to save time by allowing the supervisors to be able to have access in the system, and TEAM has good security measures so that they don’t see more than what they need to so it makes it a lot easier for us.

 

How Does TEAM Software Help You With Your Unique Needs?

Our company is geared in the healthcare industry, so we have to track a lot of training that other industries don’t have to and team has it so that we can set up each of our customers has different background qualifications that our employees need to have in training, and we’re able to separate it accordingly with TEAM Software.

 

What Is the Value of Using a Single Tech Provider?

So it’s really great because you don’t have to log into a bunch of different websites or applications, also they speak to each other. So it is really cool that we don’t have to double put input information, and we can just get everything done a lot quicker and more efficient.

 

What’s Been Your Experience With Earned Wage Access?

We thought that it would be a really good benefit for our employees, especially our line employees, and it has been if they’re short pay, instead of asking for a loan or finding other ways to get that money, they’re able to get access to their own wages.

DailyPay is great. There is nothing that we have to do to get it to work. I mean, just the initial implementation of getting it set up, and that is it. But as far as the employee, if they need to make changes, add something, we don’t have anything to do. It is nothing that we have to do on our part. We love it.

 

How Does Using TEAM Software Help You Better Service Your Customers?

So I think the inspection component of team is a great added value that we’re able to to add with our customers also e hub, and having our customers be able to log on to E hub, they can put work requests in. They can see what invoices they have open. They can request employees. Our customers love it, and it has really been successful for us.