TEAM Software 2026 Roadmap: What’s Ahead for Workforce Management

As we move into 2026, we’re focused on solving the operational challenges that matter most to security and cleaning businesses managing distributed workforces. Our development priorities center on three key areas: empowering mobile workers, modernizing core systems and turning operational data into strategic business intelligence.

Mobile Workforce Tools Built for the Field

WinTeam Mobile continues to evolve as a central hub for your frontline workers. Beyond the core time and attendance functionality available today — including clock in/out, break management, and employee self-service for pay and benefits — we’re adding capabilities that address real operational pain points.

The enhanced time clock now includes offline functionality, allowing employees to capture punches and GPS locations even without cellular service. Data syncs automatically when connectivity returns, eliminating lost time entries. Workers can also enter jobs or work tickets directly when clocking in, which significantly improves job costing accuracy.

Kiosk mode is coming soon, enabling multiple employees to clock in and out using a single device at job sites. This streamlines group punch collection without requiring specialized hardware and offers an easy-to-use alternative to relying on personal devices or landline phones. We’re also introducing profile photos, punch photos and advanced biometric facial verification to help you confirm the correct employee is at the right location at the right time, virtually eliminating time theft via buddy punching.

For security operations specifically, guard touring will provide verifiable data and undeniable proof of service, giving you the accountability documentation you need for client reporting and compliance.

Web-Based Platform Modernization

WinTeam Web represents our commitment to moving beyond legacy desktop interfaces. This web-based platform consolidates employee scheduling, security administration, and data analysis into a single accessible system. The goal is straightforward: turn hours of administrative work into minutes through automation and intuitive design.

As we continue building out WinTeam Web, our focus is on reducing the time your teams spend on complex scheduling activities while helping you maintain qualified rosters, monitor budgets, ensure compliance, and deliver consistent service quality.

The Future of Scheduling: AI Agents and Personnel Scheduling

We are transforming workforce management by introducing AI scheduling agents to WinTeam Web, turning a process that traditionally took hours into one that takes mere minutes. Soon, you will be able to move beyond manual rostering to intelligent workforce orchestration, where AI-powered agents automatically match the right worker to the right job based on skills, location and availability.

To ensure our customers can fully capitalize on these innovations, we are specifically expanding our focus on Personnel Scheduling for Building Service Contractors. While many cleaning operations rely on work tickets, shifting to a people-first scheduling model is the key to unlocking these powerful AI capabilities. By modernizing how you schedule your teams, you can utilize our agentic workflows to automate routine tasks and distribution. This evolution empowers you to deploy your distributed workforce more strategically, ensuring the right person is at the right place, every time.

Predictive Intelligence with Wavelytics™

Traditional reporting shows you what happened. Wavelytics™ shows you what’s coming. This new data intelligence platform transforms your operational data into predictive business insights, allowing you to identify emerging trends, anticipate operational challenges and act on opportunities before they impact your bottom line.

The Direction We’re Heading

These developments are building blocks toward a more unified platform that puts strategic decision-making at the center of your operations. We’re using AI to accelerate the modernization of our core systems, which means faster transition from legacy desktop software and more efficient automated workflows.

The vision is clear: compress routine administrative tasks into automated processes so your supervisors can focus on customer relationships and team development. Give your mobile workers seamless access to the information they need across all your systems. Provide you with real-time visibility into the labor metrics that directly impact profitability.

Every enhancement is designed to help you operate more strategically and compete more effectively in your market. We’ll continue sharing updates as these capabilities roll out throughout 2026.